We take every comment / complaint / suggestion seriously and always look forward to critical feedback especially from our users
You can call us on 0208 880 7036 and speak to Fatema Uddin – our Senior Coordinator or Liaquat Khan – our Deputy Manager. We will investigate your complaint and respond within 5 working days. Our phone lines are open Monday to Friday from 9am to 4pm.
Outside of these hours you can always leave us a voice message and a contact number and someone will return your call.
To report, suggest or complain anonymously please click the link below to complete the form.